Delivery Info

Returns Information

For more information about our returns policy please select the link to the left and for our easy to use returns form, please Click Here 

Order Information

When an order has been placed, it is not possible to change any parts of the order. This includes adding or removing items, changing the size or colour, or changing the delivery address or method. An order cannot be cancelled once your order confirmation has been confirmed.

Normal Delivery Times

All orders placed before 10am Monday - Thursday, where a UK Express delivery has been selected, are dispatched on the same day, but this can vary during our busiest periods, bank holidays, when we go into sale or when the office has been closed for a period of time, and especially on Mondays. 

Delivery times apply from the time your order is dispatched. You will receive an email once your order has been dispatched.

UK Mainland Standard (3-5 working days)

Our UK Express and Standard delivery services are carried out by DPD

Please Note: Some deliveries may require an extra day to reach remote areas such as the Scottish Highlands.

Delivery Charges

UK Standard DPD (3–5 working days)              FREE on orders over £50 or £4.99 if less
UK Express DPD (1-2 working days)                 £5.99
Ireland or other EU Countries: Please go to www.aku.com to place your order.

DPD Saturday Delivery (UK only) - Order by Thursday 2pm to guarantee - £6.99

We currently only ship to UK addresses.